Cable and DSL High speed Internet service is unavailable in many areas of the Eastern Sierras and Western Nevada. Now there is a high-speed solution no matter where you live. Now you can be connected to the Internet full time via the HughesNet® SpaceWay Satellite Internet system.
In areas where the latest HughesNet Gen4 Jupiter Satellite Internet Service is unavailable, HughesNet offers HN9000 "SpaceWay" satellite Internet service. These are the systems we install in areas not serviced by HughesNet Gen4 Jupiter (EchoStar XVII) satellite on the Eastern Slope of the Sierra Nevadas in Amador, Calaveras, Placer and El Dorado County, and into Western Nevada. Recently, HughesNet enhanced its SpaceWay plans to provide higher speeds up to 5 Mbps (Megabits per second) down, and up to 1 Mbps up1. For Ultra-high speed Internet access anywhere in Eastern Placer, Calaveras, Amador, and El Dorado Counties and Western Nevada, HughesNet SpaceWay offers two Service Plans:
Special Introductory $39.99 Rate Offer For The Connect and Connect PRO Plans!3 If you order now, you can lock in a Special Introductory Rate of only $39.99 per month for the first three months with the Connect or Connect PRO Plan, then the rate reverts to $49.99 and $59.99 respectively thereafter. Hurry – Limited Time Offer!
HughesNet SpaceWay Plans Connect Connect PRO Download Speeds Up To1 5 Mbps 5 Mbps Upload Speeds Up To1 1 Mbps 1 Mbps Monthly Data Transfer Allowance • Anytime Allowance 5 GB 10 GB • Bonus Bytes 5 GB 10 GB Monthly Total 10 GB 20 GB Monthly Service Fee $49.99$39.99 For 1st 3 Months!3$59.99$39.99 For 1st 3 Months!3
Our Service Area Includes:
Call or Text Us For More Information: 530-417-1451 or send E-mail to .
El Dorado Networks
Placerville, California, 956667
TEL/TEXT: 530-417-1451
HughesNet Gen5 High-speed Broadband Internet Service
El Dorado Networks | About El Dorado Networks | Contact El Dorado Networks
All product names used on this site, including HughesNet®, DIRECTV®, Starband®, WildBlue®, Exede®, and DirecPC®, are registered trademarks belonging to their respective companies and owners.
a - Monthly High-speed Data Allowance and Usage: Like cell phone data plans, all satellite Internet systems provide a data allowance. The Gen5 system provides a monthly data allowance from 8AM to 2AM to handle regular daily usage, and a extra allowance from 2AM to 8AM to handle computer and application software updates and manually-scheduled downloads. For more information, please read the Gen5 Fair Access Policy. Please note that all users on a system will share this data allowance, and certain applications and streaming video devices such as (YouTube, Netflix, Hulu, Amazon Prime, Firestick, Roku, AppleTV, GoogleTV, Dish Network or DirecTV VOD/Video on-Demand, etc.), streaming audio services (Online Radio, Pandora, Spotify, podcasts, etc.), and peer-to-peer file sharing programs can consume large amounts of data in a short period of time. Streaming video in high definition can use 1 to 2 GB per hour.
© - El Dorado Networks, Your Local Internet Service Provider For El Dorado, Placer, Calaveras and Amador County, and Western Nevada for HughesNet Satellite Internet Systems and Service
If you exceed your monthly plan data, you will experience reduced data speeds, which are typically in the range of 1–3 Mbps, until the start of your next billing period. There are no mandatory overage charges. Your data allowance will be refilled and full service restored at the end of your service month, or you can purchase additional blocks of Data to immediately restore full service whenever needed; $9 for 3GB, $15 for 5GB, $30 for 10GB, and $75 for 25GB. To get maximum use of your data allowance, Gen5 also provides a Free HughesNet Status Meter, enabling you to instantly monitor how much data allowance you have left. You can also purchase and apply "Data Restore Tokens through the Status Meter to instantly restore high-speed service.
b Gen5 Service Coverage, Speeds and Availability: Gen5 Satellite reception requires a clear, unobstructed view at about a 38° elevation towards the southern sky, and usage is subject to the Gen5 Fair Access Policy. When you connect to the Internet using the Gen5 service, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer; the number of concurrent users; network or Internet congestion; the speed of the Web sites you are accessing; and other factors.Stated speeds and uninterrupted use of service are not guaranteed. All satellite communications performance may become impaired or unavailable due to inclement weather, snow buildup on the dish, atmospheric conditions and sun interference. Because of the increased number of Users during peak hours, actual upload and download speeds will likely be lower. For more information, please see the Gen5 Fair Access Policy.c $0 Lease Setup Fee - Not applicable with the Purchase option. The Gen5 Lease offer requires credit approval. Monthly equipment lease fee of $9.99 per month will be added to monthly service. PLEASE NOTE: If you later decide you would rather purchase your equipment instead of leasing it, you can contact HughesNet within 90 days after your service activation and request to purchase your equipment. The amount charged will be the full equipment purchase price less any amounts already paid in monthly lease fees. The amount of the purchase will be charged along with your next month's bill. Please also note the same 24-month service agreement applies whether you lease or purchase.
d SAVE $10/mo. for 24 Months - New residential subscribers only. Save $10/month on the 20 GB plan. After 24 months, all plans revert to the standard monthly fee. Cannot be combined with any other service plan offer. $9.99 monthly equipment lease fee may also apply.
h Service Commitment, Cancellation, and Early Termination Fees - All Gen5 Service Plans require a 24-month service commitment. Fees for early termination on either the lease- or purchase-option apply: If you cancel before installation, the amount collected at time of order will be refunded and the order cancelled. If you cancel after installation but before the end of your 24–month term commitment, you will be charged a Service Termination Fee of up to $400. The exact amount of the Service Termination Fee will be $400 for the first ninety (90) days after activation of the HughesNet Service. Thereafter, the amount will decrease by $15 per month for each month of completed active Service. Further, If you selected the lease option, you must return the HughesNet modem, power supply, and the outdoor radio within 45 days of cancellation date or be charged an additional $300 Unreturned Equipment Fee.
PLEASE NOTE: You are free to change service plans at anytime, with the selection and pricing limited to the then, currently-available plans.
In the event that you terminate your new Service before one year, El Dorado Networks may incur a chargeback fee of up to $200 from the Service Provider (Dish Network, DIRECTV or HughesNet) for the Free Standard Installation work we provided you. If so, El Dorado Networks will charge you for reimbursement of any chargeback fees we incur. This reimbursement to El Dorado Networks is in addition to any early-termination fees you may be charged by the Service Provider for cancelling your service before the contract expiration.
To cancel your HughesNet service, you would contact HughesNet directly. HughesNet will send you a postage-paid shipping box to return leased equipment. The antenna itself does not need to be removed or returned. You will be responsible for all costs associated with removing the equipment. You will not be reimbursed for your monthly service or lease fees, nor for any upfront fees for lease setup, non-standard installation charges, or for equipment purchased. This cancellation policy is offered by HughesNet only, and subject to change at any time.
Vacation Holds: - If you're going to be away for extended periods, HughesNet allows allows you to temporarily suspend your Internet service. A "Vacation Hold" will allow you to suspend service for up to six months per year, in two-month increments. If the vacation hold is within the two-year contract period, the contract termination date will be extended by the same number of months that the service is placed on hold. You can call HughesNet at any time to start or stop your vacation hold.
Initial Billing and AutoPay - HughesNet requires a valid credit or debit card be placed on file at the time of order. The credit or debit card you provide will be charged on the day your order is placed for your selected Service Plan, equipment & installation fees if any, as well as any additional options that you choose, minus any promotional offers or discounts. State and local taxes are not included in these fees but will be charged on the day of install. You will be automatically enrolled for Auto Bill Pay using the same credit/debit card used for placing your order, and HughesNet will then charge your subsequent months of service each month at approximately 30 days after your installation date. After your service is activated, you may then opt for EFT funds transfer from your checking account, or you can request paper billing with a mailed statement for an additional $5/mo. If your order is cancelled before installation, please allow up to 10 business days from the date your order is cancelled to receive a refund to your credit card for any upfront charges.
i Specialized Applications - Some specialized applications may work over HughesNet Gen5 but results are not guaranteed, nor will HughesNet provide Technical Support for their installation or troubleshooting. These applications include:Online Gaming: Many types of strategy and turn-based online games may work with Gen5 service but the majority of real-time, multiplayer (high-twitch / rapid-response/ first-person shooter) games that people play on Wii, Xbox Live and PlayStation will not work over any satellite Internet service due to the higher latency (delay). Overall performance of any network-connected game system or device is not guaranteed.Feel free to visit our office to test your applications and equipment on our system first.
Virtual Private Networking (VPN): Remote server applications such as business VPN connections over Gen5 may work but are not guaranteed, and speeds may be reduced by as much as 90% or more when using these applications. We recommend you visit our office in Diamond Springs first and test your laptop or PC on our HughesNet system here to verify compatibility.
Camera/Surveillance/Home-automation Systems: Due to the use of advanced IPV6 Internet Protocols by the Gen5 system, many types of conventional, Internet-based camera, surveillance systems and home automation systems may not work, or may not be accessible from remote viewing locations. We recommend the use of IPV6-enabled equipment and/or cloud-based systems using an intermediary server, although performance and results are not guaranteed.
Cell-phone WiFi Calling This is a feature of some cell phones, allowing you to make cell phone calls over your Wireless Internet connection without a cell phone signal. There are also devices known as "Femtocells." A femtocell is a small, low-power cellular base station, designed for use in a home or small business. It connects to the service provider’s network via broadband Internet to provide local cellular phone connections near the device. These services or devices may work but they are not guaranteed or supported by HughesNet.
Voice Over IP Internet (VoIP): Third-party Voice Over Internet telephone services, such as SKYPE, GoogleVoice, MagicJack, OOMA and Vonage may work but are not guaranteed, and HughesNet cannot provide Technical Support for these services. Only the Gen5 "Voice" VoIP Service is optimized to work over Gen5.
m Video-data Saver Feature: Streaming is optimized with video streams at DVD quality (up to 480p). For best performance, leave any video streaming applications at their default automatic resolution setting. Most video services are supported. Not all video sources are identifiable. 3 times data savings is based on average HD bit rate of 3.6 Mbps vs. DVD quality at 1.1 Mbps.
j Free Standard Installation: - A standard installation includes mounting one exterior antenna on a wooden composition wall or composite-shake roof of a single, standard 1- or 2-story private residence within 50' of the location of the indoor equipment within the same building. Installing multiple antennas, tree trimming, brush clearing, or snow or ice removal is not included. Installations in more than one residence, over tile or metal roofs, steep roofs, or roofs more than 20' above the ground, vinyl siding, stucco walls, commercial buildings, motor homes, RVs, mobile trailers or 5th wheels, overhead cable spanning between buildings or trees, buried cable or conduit, or clearing blocked conduits, etc. are not included and may require additional fees for labor and materials, payable directly to El Dorado Networks. Some installations may require a non-standard mount at additional charge.
A standard system installation does not include providing or installing multiple antennas, installations in, or connections to, multiple buildings, wireless router installation, wireless networking setup, connection to multiple Internet-enabled appliances, smart-home equipment, or home-theater devices, computer or local network wiring, computer troubleshooting, repair, or configuration, program or application installation or modification, , installing or relocating audio or video gear; TVs, speakers, amplifiers, stereos, etc. or TV unpacking, installation or configuration.
k Non-standard Installation Charges Some installations may require non-standard installation parts and labor not covered by a standard installation. Installations of more than one antenna, in multiple buildings, non-penetrating mounts, under-eave mounts, or a ground-mounted dish on a metal pole embedded in concrete or buried cable in conduit, tree trimming, brush clearing, or snow or ice removal. is not included. Installation over tile or metal roofs, steep roofs, or roofs more than 20' above the ground, stucco walls, commercial buildings, mobile trailers or 5th wheels, overhead cable spanning between buildings or trees, buried cable or conduit, or clearing blocked conduits, are not included in a standard installation, and will be at additional cost. Some installation options include:$145 - Ground post mount set in concrete.Hourly Service Charges - The following non-standard work will be subject to an hourly labor charge of $125 for the first hour, and $75 for each additional hour, payable directly to El Dorado Networks:
$125 - Non-penetrating, ground or flat-roof mount (includes non-skid, rubber pad and concrete block ballast). Required for most commercial buildings.
$ 95 - Non-penetrating chimney mount for Dish Network or DIRECTV antennas.
$ 75 - Under-eave "J" mount for Dish Network or DIRECTV antennas
$ 95 - Under-eave Rafter mount for Dish Network, DIRECTV or HughesNet antennas
$299 - Dish heater For Dish Network antennas to automatically remove snow and ice. Includes installation when performed in conjunction with a new antenna installation. Otherwise add $50. (Access to weather-protected 120 Volt outlet required. Post-mounted dishes may incur additional wiring charge)
$349 - Dish heater For DIRECTV Slimline or HughesNet antennas to automatically remove snow and ice. Includes installation when performed in conjunction with a new antenna installation. Otherwise add $50. (Access to weather-protected 120 Volt outlet required. Post-mounted dishes may incur additional wiring charge)
$125 - Additional charge for rooftop installations on commercial buildings
$0.25 per foot - CAT5 network cable
$0.25 per foot - RG6 Standard coaxial cable
$0.35 per foot - RG6 Single Direct-burial coaxial cable
$0.50 per foot - RG6 Dual Direct-burial coaxial cable
$0.45 per foot - RG11 Single Direct-burial coaxial cable
$3.00 ea. - RG-11 Compression Connectors $2.00 per foot - Soft-soil Trenching and backfill. Hard or rocky soil at additional charge.
PVC conduit installation $20 + $2.00 per foot.
$200 - Ditch Witch Walk-behind Trencher rental fee per day. Required for more than 40' of trenching.Computer Configuration, Networking, and Troubleshooting: - Computer setup, troubleshooting, networking, repair, consulting or PC application installation or configuration issues (Email, VPNs, local network issues, etc.).Service Calls - We want you to be happy with your new service, and hope you will call us first with any technical problems or questions. Many problems can be solved over the phone and do not require a technician revisit. All our installation work is warranted to be free of defects in workmanship for six months after installation. After that time, a one-hour technician visit fee of $125 plus materials may apply, plus $75/hr. for each additional hour.
Home Theater, Audio, Video, Wireless or Wired Networking Equipment: - Unpacking, installation or relocation of TV, DVD, Blu-Ray or audio equipment, wall mounts, wireless networking, telephone wiring, network cabling, connecting multiple computers, wireless devices such as routers, smart phones, laptops, Smart TVs or tablet computer programming or troubleshooting services.
Technician assistance to install and configure customer-provided routers or wireless devices.
TV, audio, networking or computer equipment consulting, configuration, troubleshooting, repair or installation charges, plus materials.
Upgrade Fee - A one-hour technician visit fee of $125 plus materials will apply to all equipment upgrades, plus $75/hr. for each additional hour.
† Locations greater than 45 minutes driving distance from Diamond Springs, California may incur a one-time, $99 trip/site-survey charge, and locations greater than 90 minutes driving distance may incur a one-time, $149 trip/site-survey charge, whether or not installation can be completed. Locations in the High Sierras, Lake Tahoe and Reno subject to heavy tree coverage and snowfall may require non-standard mounts and dish heater options at additional fee.